Guest information

ALL THE USEFUL INFORMATION FROM A TO Z

Dear Guests! In order to make your stay more pleasant please find this summary of Hotel’s services for your convenience.

Accessibility: The entire hotel is accessible for wheelchair users.

Amenities:(toothbrush, toothpaste, shaving kit, clothes brush) If you need moreamenities than provided in the bathroom, please contact the reception.

Air conditioning: Heating-cooling can be set individually in the bedrooms.

Baby sitting: This service is also available for our guest for an extra charge. This service has to be requested at the time of the booking.

Bathrobe: We provide bathrobe for the guests in all bedrooms.

Business Center facilities: For the following services please contact the reception: Fax, photo copy, printing.

Breakfast: The buffet breakfast is included in the room rate, our restaurant is open 6.00-10.00 on workdays and 6.30-10.00 on weekends.

Check in time: is 15.00, check out time: 12.00. For any special request please contact the reception.

City tours: Please contact the reception for more details.

Computers: We provide complimentary access to computers in the lobby for our guests.

Crib: In case you would like to have a crib please contact the reception.

Doctor service: Please contact the reception.

Extra bed: We provide extra bed for a charge of 11.200 HUF/ night, please contact reception.

Extra pillow, blanket and changing of bed linen: Please contact the reception if you need extra pillow, blanket and daily change of bed linen.

Grab&Go: The minibar in your room is empty. If you would like to take an item please ask the reception desk or choose one from our Grab & Go fridge in the lobby area, available 24/7.

Hairdryer: We provide haidryer in all bathrooms.

International plug adapter and charger: Providing you need any of the above listed equipment, do not hesitate to contact the reception.

Internet connection: We provide complimentary wireless Internet throughout the hotel. Upon special request cables and notebook are also available.

In-room dining: Available every day between 6.30 and 22.00.

Iron: Available in all bedrooms.

Key card: Please have your key card with you at all times, this allows access to the elevator, parking and fitness.

Laundry service: On weekdays we provide laundry service for the guests, please see pricelist and laundry bag in the wardrobe.

Luggage assistance, porter service: You can store your luggage without any extra charge. Upon request we provide luggage assistance. Please contact the reception.

Massage: Please check with the reception.

Method of payment: We accept cash and credit card at the reception. In case you prefer to pay by bank transfer it must be completed prior to your arrival.

Newspaper: Daily and weekly papers are available in the lobby.

Parking: Parking is available in our camera-supervised lot for a fee. For the terms and prices please ask our associate at the front desk.

Pet policy: Your pet is more than welcome to our Hotel as well in our indicated rooms, please contact the reception for more details in advance. Extra charge: 7.000 HUF/ stay.

Phone: Available in all bedrooms, please see the pricing list attached.

Renting of sports equipment: Your request for renting of sports equipment are handled by our associates working at the front desk.

Safety box: We provide safety box in all bedrooms.

Sewing kit and service: Sewing kit is available in every guestroom. For special sewing needs please contact the reception.

Shoe care: We have placed 2 machines for your convenience. You can find one in the Lobby and one in the conference center.

Sleep friendly: From the year of 2018 we are proud to be named as a sleepfriendly hotel. For the more relaxing sleep there are earplugs and for an extra charge sleeping masks provided at the front desk.

Smoking policy: We are a 100% non-smoking property.

Transfer – or limousine service: If you need any assistance regarding transfer or limousine services, our front office team is at your disposal for further information.

TV: Available in all bedrooms, please find the channel guide in the room collateral.

Umbrella: We do provide umbrellas complimentary – in case you would like to have one please contact the reception.

Wake up service: Please contact the reception.